Plain English Summary: We collect only what we need, we don't sell your data, we use it to provide and improve our products, and you can ask us to delete it at any time. The full details are below.
1 Who We Are
Cosbyte Technologies ("Cosbyte", "we", "us", or "our") is a Private Limited Liability Company registered in Ghana. We build digital infrastructure platforms — starting with GigShip — for emerging markets across Africa and beyond.
Our registered address is: P. O. Box LG 1294, Legon – Accra, Ghana.
This Privacy Policy applies to all personal data collected through our website at cosbyte.com, our platforms (including gigship.com), our mobile applications, and any other services we operate.
2 Data We Collect
2.1 Information You Provide Directly
- Contact forms: name, email address, phone number, message content, and department/interest selection
- Job applications: name, email, phone, address, gender, age range, LinkedIn/GitHub profiles, CV/resume, portfolio files, and any additional information you choose to share
- Newsletter subscriptions: email address and subscription preferences
- Platform accounts (GigShip): name, email, phone, payment details, location data, identity verification documents, and work history on the platform
2.2 Information Collected Automatically
- Usage data: pages visited, time spent, features used, clicks and interactions
- Device data: browser type, operating system, device type, screen resolution
- Network data: IP address, approximate location, internet service provider
- Cookies and similar technologies: see Section 6 for full details
2.3 Information from Third Parties
- Payment processors (Paystack, Flutterwave) may share transaction confirmation and fraud signals
- If you sign in via a third-party service, we receive the profile information you authorise that service to share
3 How We Use Your Data
We use the data we collect for the following purposes:
- Providing our services: operating GigShip, matching gig workers with opportunities, processing payments, and delivering core platform features
- Communication: responding to your inquiries, sending service-related notifications, and delivering newsletters you have subscribed to
- Recruitment: evaluating job applications, communicating with candidates, and making hiring decisions
- Product improvement: analysing usage patterns, identifying bugs, and informing our product roadmap
- Safety and security: detecting fraud, preventing abuse, and protecting the integrity of our platforms
- Legal compliance: meeting our obligations under Ghanaian law and applicable international regulations
We never sell your personal data to advertisers, data brokers, or any third party. We do not use your data to serve you targeted advertising on our own or third-party platforms.
4 Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we rely on the following:
- Contract performance: processing necessary to provide the services you've signed up for (e.g. operating your GigShip account)
- Legitimate interests: improving our products, preventing fraud, and communicating with potential partners and applicants
- Consent: sending marketing emails and newsletters — you can withdraw consent at any time by unsubscribing
- Legal obligation: retaining records as required by Ghanaian tax and company law
5 Data Sharing
We share personal data only in the following limited circumstances:
- Service providers: trusted third-party vendors who help us operate our services (hosting providers, payment processors, SMS gateways, cloud storage). These parties are contractually bound to protect your data and may only use it to provide services to us.
- Platform users: on GigShip, certain profile information (name, rating, general location) is visible to other users as necessary for the platform to function
- Legal requirements: if required by law, court order, or government authority in Ghana or other applicable jurisdictions
- Business transfers: in the event of a merger, acquisition, or sale of assets, data may be transferred to the acquiring entity — we will notify you in advance
We do not share data with any other parties without your explicit consent.
6 Cookies
Our website uses cookies and similar technologies to function and to help us understand how visitors use the site. The types we use:
- Strictly necessary cookies: required for the site to function (session management, security). These cannot be disabled.
- Analytics cookies: help us understand how pages are used so we can improve them. We use privacy-respecting analytics and do not share this data with advertising networks.
- Preference cookies: remember your settings and choices (e.g. language preference).
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. We do not use advertising or tracking cookies.
7 Data Retention
- Contact form submissions: retained for up to 2 years to allow us to follow up and maintain records of business inquiries
- Job applications: retained for up to 12 months after the role is filled, then securely deleted unless you give consent for longer retention
- Newsletter subscriptions: retained until you unsubscribe, plus a short period afterward for suppression purposes
- Platform accounts: retained for the duration of your account plus any period required by law or for legitimate business purposes (e.g. dispute resolution)
- Financial records: retained for the period required under Ghanaian tax law (minimum 6 years)
8 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Rectification: ask us to correct inaccurate or incomplete data
- Erasure: ask us to delete your data ("right to be forgotten"), subject to legal obligations
- Restriction: ask us to pause processing of your data in certain circumstances
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests
- Withdraw consent: where we rely on consent, you may withdraw it at any time without affecting lawfulness of prior processing
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9 Data Security
We take data security seriously and implement appropriate technical and organisational measures including:
- HTTPS encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Access controls — only team members who need data to do their jobs can access it
- Regular security reviews and vulnerability assessments
- Secure, reputable third-party infrastructure providers
No system is 100% secure. In the event of a data breach that poses risk to your rights and freedoms, we will notify you and the relevant authorities as required by law.
10 Third-Party Links
Our website and platforms may contain links to third-party websites (e.g. partner organisations, social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
11 Children
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately at [email protected] and we will promptly delete it.
12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.
We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
13 Contact & Complaints
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.